24-hour referral line: 0743 262 4372

Privacy Statement

GDPR

We may use your Personal Data to contact you with marketing, promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by e-mailing us to this effect.

Legal Basis for Processing Personal Data

If you are located within the European Economic Area (EEA) or the United Kingdom, Khidr Care processes your personal data only where we have a lawful basis to do so. These legal bases include:

  • To perform a contract with you.
  • Where you have given us your consent.
  • Where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.
  • To comply with our legal or regulatory obligations.

If you have any questions regarding how we process your personal data or wish to exercise your data protection rights, please contact us via our Contact Us page or email

info@khidrcare.com

How do we collect data or information from you?

We collect personal information during our professional interactions with you, including but not limited to when you:

  • Complete an enquiry form on our website.
  • Contact us by telephone, email, or other means.
  • Request information about our care or support services.
  • Apply for employment or work with Khidr Care in any capacity.
  • Exchange contact details with one of our employees or representatives.
  • Register to access restricted areas of our website.
  • Visit or interact with our website.

Who has access to your information?

We will never sell or rent your personal information to third parties for marketing purposes.

We only share your personal information where necessary to:

  • Deliver the services you have requested.
  • Comply with legal or regulatory obligations.
  • Protect our legal rights.
  • Work with trusted third-party service providers who assist us in operating our business.

Where third-party providers process personal information on our behalf, they do so under contractual obligations requiring them to keep your information secure, confidential, and to use it only for the purposes for which it was provided.

We may also disclose personal information where required to do so by law, court order, or another legally authorised governmental or regulatory body.

Privacy & Cookie Policy

At Khidr Care, we take your privacy seriously. This Privacy & Cookie Policy explains what personal information we collect, how we use it, and how we protect it.

What personal data or information do
we collect?

We collect personal information to provide and improve our services and to respond to enquiries made through our website.

The personal information we collect may include, but is not limited to:

  • First name and surname
  • Email address
  • Telephone number
  • Information submitted through contact or enquiry forms
  • Cookies and website usage data

Depending on your interaction with us, we may also collect additional information necessary to provide our services or respond to your requests.

How is your information used?

We use your personal information to operate our organisation effectively and provide high-quality services.

Your information may be used to:

  • Respond to your enquiries and requests.
  • Provide information about our care and support services.
  • Deliver the services you have requested.
  • Process job applications and recruitment enquiries.
  • Communicate important updates relating to our services.
  • Maintain accurate records and fulfil our legal and regulatory obligations.
  • Improve our website, services, and user experience.
  • Send you information, newsletters, or updates that we believe may be of interest to you, where you have consented to receive such communications.

Cookies

Cookies are small text files stored on your device that help websites function effectively and improve the user experience. They may contain an anonymous unique identifier.

Khidr Care uses cookies to:

  • Understand how visitors use our website.
  • Improve website performance and functionality.
  • Remember your preferences where applicable.
  • Analyse website traffic and usage patterns.

Most web browsers automatically accept cookies; however, you can modify your browser settings to refuse cookies or to notify you when a cookie is being placed on your device.

Please note that disabling cookies may affect the functionality of certain features of this website.

We believe every child and young person has the potential to grow, heal, and thrive when given the right support, guidance, and opportunities.

We are committed to providing compassionate, person-centred care that empowers children and young adults to build confidence, independence, and brighter futures regardless of the challenges they may face.
Khidr Care

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